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CONFIDENTIALITY

All data provided at the time of ordering is kept strictly confidential and used only for the purposes of the specified order. We make every effort to protect the privacy of our users by complying with the regulations in force in this respect. HOBBY1 has therefore declared the collection and processing of your personal data to the CNIL (receipt no. 1750941 v 0). In accordance with the "informatique et libertés" law n°78-17 of January 6, 1978 and the RGPD (General Regulation for Data Protection). You have the right to access, modify, rectify and delete data concerning you. To exercise your rights, you can send an e-mail to contact@1001hobbies.com or send a letter to the following address: HOBBY1 - 14 rue Jean-Jacques Rousseau 93100 Montreuil - France.

USE OF COOKIES

Our website uses cookies. The cookies used on our site enable us to adapt the site to your needs and make it easier for you to access, for example by recording certain data about you so that you don't have to re-enter it each time you visit, such as the last pages visited on the site. The use of cookies also enables us to analyze the use of the 1001hobbies site and to contribute to our marketing efforts. Information on how Google uses your personal data can be found at: Google's Privacy & Terms.

The use of cookies, whether our own or third-party, that are not necessary for the operation of the site requires your express consent. You can express your consent or oppose the use of cookies by configuring your connection device appropriately.

PERSONAL INFORMATION COLLECTED

When you make a purchase from our 1001hobbies store, as part of our buying and selling process, we collect the personal information you provide, such as your name, address, e-mail address and personalization (photo). This information is essential for order processing, shipping and tracking.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using. This information is used exclusively for internal statistical purposes, in order to improve the quality of the services we offer, and is in no way personally identifiable.

With your permission (by expressly declaring yourself "opt-in" via a checkbox), we may send you e-mails about our store, new products and other updates. The user may unsubscribe to this information e-mail at any time.

CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule delivery or return a purchase, we will assume that you consent to our collection and use of your information for this purpose only. If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@1001hobbies.com or by mail at: HOBBY1 - 14 rue Jean-Jacques Rousseau 93100 Montreuil - France.

PAYMENT

Payments made by credit card are secured by the Payplug system, which guarantees total security thanks to the HTTPS protocol. Sensitive information, such as credit card number and expiry date, is fully encrypted and protected using the TLS protocol, preventing any unencrypted interception by a third party during the transaction.

SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide.

On the one hand, there are the service providers essential to order processing, and responsible for shipping orders (postal services) and collecting payment (credit card and Paypal).

Secondly, the service providers who enable us to communicate with you, in charge of sending automated e-mails (confirmation and dispatch of orders, customer notices, information e-mails).

And lastly, service providers who help us to better understand our audience and make ourselves known, and who are in charge of traffic analysis and traffic generation. With regard to these service providers, no personal data such as e-mail, name or address is transmitted.

With the exception of these service providers, no personal information about site users is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you, all in compliance with this privacy policy.

SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

Your personal data will be retained for as long as is necessary for each of the purposes set out above and to the extent permitted by law, and in particular to comply with our accounting and tax obligations.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We look forward to hearing from you about our privacy policy and wish you happy shopping at our 1001hobbies store.


Excellent customer review

Excellent customer review

8.4/10 on Verified Reviews

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06-24-2024

Very good communications. Very fast shipping and packaging. I highly recommend.

PHILIP H.

06-18-2024

Excellent range of hard-to-find models and hobby items, all at reasonable prices.

HARRY Y.

06-18-2024

initial Delivery date was not communicated right away but all went very well after

JEFFREY C.

06-18-2024

Incredibly fast delivery once the order was processed. So glad they had what I was looking for since the items were very hard to find.

EDGAR G.

06-16-2024

Arrived on time and well packaged. Will definitely use 1001 again !

TIM J.

06-15-2024

The decals that I had ordered were on back order. After several months I gotten an email saying they were shipped. In the meantime I already...

DAVID W.

06-15-2024

good service with items in stock

DAVID P.

06-14-2024

Quickly shipped, well packed, Perfect

YVES S.

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The widest choice, a huge stock

More than 150,000 products for your hobbies, including more than 15,000 in stock and shipped the same day

Specialists at your service

A team of passionate people advises you by phone and chat

Fast deliveries

In the USA 🇺🇸, Canada 🇨🇦 and the world 🌎 with UPS

Your satisfaction is our priority

Return within 14 days after your purchase